What can be a consequence of not adopting standardized protocols in automation?

Not adopting standardized protocols in automation often leads to increased complexity in technical support. Standardized protocols are designed to create uniformity across different systems and devices, making it easier for technicians to diagnose problems, provide support, and implement solutions effectively. When these protocols are not adopted, each system may use different communication methods, data formats, or operational procedures, leading to a scenario where technical support must navigate a fragmented landscape. This results in more time spent figuring out how to troubleshoot issues, increased chances of errors, and greater difficulty in sharing information among various teams or organizations. Consequently, support staff requires more specialized knowledge and training to work with diverse systems, contributing to overall inefficiency and increased operational costs.